Influencing without authority: Training course

To show participants how to enhance their influencing skills, present their ideas more effectively, and to move people to action, whether they're managing upwards or communicating with peers.

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Course overview

Course details

Introduction & Objectives

Discussing what the session is about, personal influencing challenges, and desired outcomes
Influence & Persuasion — Definitions

Exploring the challenges of influencing without authority; being persuasive & maintaining good relationships
Influence & Impact — E+R=O

Developing outcome thinking and building flexibility and confidence; behaving assertively; staying present
Influencing Outcomes

Using circles of concern and influence; exploring and applying different influencing and communication styles
The Steps to Effective Influencing

Building rapport, reflecting the other person’s needs, working for a decision; being persistent and following up

Learning outcomes

You’ll know how to prepare proactively and confidently, with greater self-awareness
You’ll approach situations purposefully and logically
You’ll know how to adapt your style for different audiences and how best to reach agreement