Presentation skills were off the chart, says Paul Hill
Written by Working Voices • 15 November, 2024
Covid-19 updates Article
We all knew what was coming. Lockdown had been leaked, we just wanted the details. Like millions of other Britons, I tuned in to Saturday night primetime TV on October 31st to watch Prime Minister Boris Johnson, Chief Medical Officer Professor Chris Whitty and Chief Scientific Adviser Sir Patrick Vallance stalk into the Downing Street briefing room, in a socially distanced single-file fashion. You could aptly describe the next twelve minutes or so as ‘death by PowerPoint’, as a succession of data-packed slides revealed the grim truth about the present and Britain’s probable future without some kind of intervention.
The presentation was subsequently criticised by the Office for Statistics Regulation for its lack of sources. According to the OSR, “the data and assumptions for this model had not been shared transparently”. Key features of many of the models presented in the news conference were not published on the government website, making it impossible to see how they were created. This made it hard to spot errors, such as the mistake in a chart suggesting the second wave of the pandemic could see a death rate far higher than the first. The government had claimed the death rate could reach 1,500 deaths every day by December, six days later it emerged this had been quietly revised down to 1,010, in line with the first wave peak.
Accurate or not, the clarity of the presentation left a lot to be desired. Did anyone understand what Whitty and Vallance were on about?
Here are some thoughts on the Halloween data-fest and how it might have been improved, based on tips we teach on our Presentation Skills and Business Writing courses.
Saturday’s slides looked a bit wonky. They didn’t quite fit on my TV screen properly, and the resolution was rather odd. I was taken back (nostalgia-free) to my first days with Working Voices, using a ‘British made’ laptop bought in a misplaced fit of patriotism that continually malfunctioned and refused to display my slides properly. They should have done a technical rehearsal.
The Rolling Stones once turned up on stage a bum-numbing SIX HOURS after their promised time slot. Johnson & Co were a mere two hours late, but failing to manage time (either by starting late or overrunning) isn’t going to make you many friends.
At the top, the Prime Minister made a few apologetic remarks about wrecking everyone’s Saturday night, before handing over to his experts to deliver the bad news. The data was thus thrust on the nation without introduction or explanation. Sure, everyone probably knew what was coming next, but if you must grind through 16 PowerPoint slides in 12 minutes, it would be helpful to let people know WHY you’re putting them through it.
Mr Johnson could perhaps have started by saying ‘Tonight, we’re here to announce that new lockdown restrictions will be put in place across England from Thursday morning. Before I go into more detail, Chris Whitty and Patrick Vallance will explain the scientific analysis behind the government’s decision’.
Have a look at the two slides below, which kicked off the presentation.
They look rather similar to one another, don’t they? And it’s not immediately obvious what the slides are attempting to illustrate. Both Professor Whitty and Sir Patrick’s presentations have been posted online, so the Government is clearly under the impression that the data speaks for itself. And it might do, if you’re prepared to spend a lot of quality time with these slides. What Whitty appears to have assumed – based on his comments introducing these slides – is that because people might have seen them before at previous televised briefings, they will understand what they mean. That’s a mistake. It’s wrong to assume too little knowledge in your audience, but equally unwise – as is the case here, I think – to assume too much.
What can help readers and listeners understand what you’re talking about – and signal your aim – is to think about crafting your headlines: behaving more like a newspaper leader writer when you’re trying to work out what to call your slide. Good headlines signal intent; they also tell us what we’re meant to get from the slide.
Professor Whitty’s message was intended to be informative, but also persuasive: to make us realise that Johnson’s lockdown announcement was the only possible course of action, because Covid is spreading and increasing across the country, especially amongst the over 60s, who will most likely end up in hospital and put a strain on the NHS.
His slide headings do little more than point to the kind of information that might feature on the slide. There’s no hint at what they actually say. So have a look at the slides with slightly revised headlines:
At one memorable point Sir Patrick paused to gather himself and apologised for the quality of the slide below, describing it as ‘complicated’ and ‘from the NHS’ (i.e. not my fault).
Many of our clients have been in a similar position, delivering over-detailed slides they haven’t written themselves, and – as was the case here – trying to get a coherent message across using material supplied by different people with very different perspectives. The danger is that you may lose sight of the most important people – your audience – in the process. And the audience in this case had turned on waiting to watch spangled celebrities doing the cha-cha-cha in ‘Strictly Come Dancing’.
So how could you make that slide better? Well, I’d start by breaking it into two: there’s simply too much information on it. I’d also label the graphs more legibly, so that you could see at a glimpse what they’re trying to say; I’d make the accompanying text bigger (or cut it out); and I’d use fewer acronyms too (SPI-M, in case you were wondering, is the Scientific Pandemic Influenza group on Modelling).
It’s a presentation that bears all the signs of haste and a general lack of readiness: rumour has it that they planned to make the announcements on Monday 2nd November, but had to go earlier, because the lockdown plans had been leaked. With a little more time, thought and rehearsal, it could have been a lot more effective. That’s a message we’ve given to our clients for many years, to good effect, so it’s all the more shocking to see the same old mistakes being made, at such a critical moment.
Get our latest insights by subscribing to our newsletter. Each week you'll receive updates helping you to understand and respond to the challenges facing your organisation. We won't share your details with anyone and you can unsubscribe at any time.
Learn to tackle the day-to-day challenges faced by women in the workplace with confidence, control and conviction.
This fast-paced interactive talk delivered by our motivational keynote speakers provides insight on how women can communicate with more impact and how they can develop within a leadership role by enhancing their personal presence. Our women’s speakers aim to help you build the confidence to be included in meetings, and raise your visibility as an authentic and influential leader. This talk can be tailored to your business and any specific requirements you might have.
The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
All articles by Nick Smallman
Our motivating keynote speakers will help you to gain an understanding of how you present yourself to others and how they identify with you. You’ll also gain an understanding of how influence and the development of a personal brand can enhance your impact. In this enthusing talk our expert business speakers will explore the practicalities and techniques involved in developing a suitable personal brand and creating a strong personal impact.
Networking skills are important for achieving success in business. This talk delivered by our engaging keynote speakers will provide you with an insight into good networking etiquette. Our business speakers will focus on understanding the importance of networking, how to plan and prep before an event. You’ll learn some good tips for reading group body language and some essential icebreakers to get you started.
Parents all over the world are becoming increasingly worried about the effect of screen use on their children’s mental health. In addition to a lack of understanding as to what they are looking at there is the deeper issue of how online behaviour is shaping the way that children think and form relationships. We unpack the neuroscience behind the addictive nature of screen time and offer a blueprint to help parents coach their children towards a more fruitful relationship with the internet.
The internet is lauded as a giant leap for communication and a vehicle for mass connection in a busy world. What is also becoming clear is the opportunity for bad actors to manipulate important social, cultural and political conversations through the dissemination of misinformation and disinformation. We lay bare the methods that are used to inject confusion and grievance into the conversation and how we as consumers are not naturally wired to combat this. We will offer a framework to help protect you from fake news, distraction and getting sucked in to destructive communication
70% of people will experience a genuine fear of being exposed as not good enough, of being a fraud in their working lives; this talk will help you combat such feelings and deliver practical guidance that will help you feel confident and comfortable when taking on the next big challenge.
In a world dominated by showmen, charismatics and influencers it is becoming more and more difficult to find leaders that are intellectually credible as well as influential. The ability to think critically is being downgraded while the ability to attract attention is lauded. It is possible to do both and we will show how strong mental models can underpin a long-term leadership persona.
The self-help industry is an ever expanding and hugely popular vehicle for personal development. Humans have an innate desire to improve themselves and raise their status – what’s not to love? However, some of the ideas and tropes used in many of the self-help products available rely on flawed thinking to be successful. We explore 6 major themes, deconstruct their effectiveness and relevance in the modern world and provide an alternatives that are more effective.
“Your personal brand is what people say about you when you’re not in the room.” Jeff Bezos (Founder and Chairman of Amazon) that’s why it matters so much. It’s all about creating the right external impression, ensuring it is authentic and makes you stand out from the crowd. This inspirational talk by our expert keynote speakers will explore the methods, techniques and practises of developing an authentic personal brand that gets you noticed.
Presenting can be a daunting ordeal at the best of times but this highly interactive and fast paced talk will help build your confidence and improve your delivery with any audience. Our keynote speaker will take you through how best to prepare for your big moment, along with helping you look and sound the part as well.
TED Talks can be both informative and inspiring, but how do the best speakers deliver their message with such impact? In this talk, one of our inspiring keynote speakers will walk you through the TED method and help you deliver your very own idea with confidence and precision.
Emotional intelligence is about the ability to identify, assess and manage the emotions of yourself, of others and of groups. Having a high EQ will improve your ability to maintain good working relationships and communicate successfully. This highly interactive talk will give you a practical insight into how emotional intelligence works. Our expert keynote speakers will give you a concise overview of the emotional intelligence know-how and stratagems you need to interact commendably with clients and colleagues.
Making a good impression and having a strong personal presence is an important part of being successful in business and in life. Personal impact is about having presence and charisma. In this engaging talk our motivational keynote speakers will explore what both of these actually mean, what they look like and feel like. We will look at the practicalities of each and punctuate both topics with brief exercises to help you to become more aware of the way you interact with others. This is an exciting and interactive talk which our expert business speakers deliver in an inspirational style.
Successful people are super communicators – they think clearly and are expert at interacting with others. They understand themselves, other people and know that superior relationships are the cornerstone to a fulfilling life These characteristics are learned attributes. Now you can master these skills and behaviours and work towards becoming a super communicator yourself.
Improving your influencing skills is important in helping you to build better rapport and have positive relationships with your clients and colleagues. This fast-paced talk delivered by our expert business speakers helps you to explore and develop your existing influencing skills. Our inspiring keynote speakers will focus on maintaining mental and linguistic flexibility when interpreting and presenting information helping you to become an effective influential leader. Our keynote speakers can adapt this talk to your business needs and requirements if requested.
Our sentiments and feelings towards people are created by our own experiences but we’re not always aware of how those sentiments affect the way we act towards people and make decisions about them. Our engaging keynote speakers will bring to light your unconscious bias in this thought provoking talk: how it works, the affect this has on decision making and most importantly, what you can do about it; making sure you are the inclusive leader you wish to be.