Course overview

Course details

  • Evidence Based Approach

    Learn to be disciplined and scientific, how to make it practical and factual so you manifest a positive effect

  • Positive Reinforcement

    How to listen effectively to identify and encourage good behaviour. Learn to be authentic and show a genuine desire for your colleague's success

  • Staging the Conversation

    Get practical about when, where and how to deliver feedback. Understand the importance of respecting privacy and time

  • Expectations and Pitfalls

    Choose the right words in order show appreciation. Learn to make clear feedback requests – and learn what not to do

  • Models

    Explore various feedback models; when and how to use them and how to consolidate your actions

Learning Outcomes

  • You no longer find delivering compelling feedback challenging or uncomfortable.
  • You now have the tools and confidence to do it really well.
  • You fully understand the value and benefits.
  • And have learnt the techniques and skills needed to optimise feedback opportunities.
  • This means you can now deliver memorable messages and lead by example.
  • You have learned a vital skill.

Ready to book this course?

    You may also like these courses

    Women’s leadership: Becoming a leader training course

    Women’s leadership: Becoming a leader training course

    Personal brand: Training course

    Personal brand: Training course

    Networking skills: Training course

    Networking skills: Training course

    Effective listening: Training course

    Effective listening: Training course