To show participants the essentials of how to communicate effectively with virtual-team members: in phone calls, conference calls and virtual meetings – and to do it successfully across cultures. There are many advantages to global virtual teams; in the two modules we address the issues and provide the answers.
What the session is about, your own global-communication challenges, and the outcomes you’re looking for
Discussion, illustration and demonstration of the essentials of the interpersonal communication process
Global team-working – the challenges arising from working in global groups, including the absence of visual clues
Core skills for virtual-team leaders part 1 – from self-awareness and balance to insight, accountability and optimism
Core skills for virtual-team leaders part 2 – from responsibility, empathy and relationships to behaving flexibly
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