Course overview

Course details

  • Introduction & Objectives

    We discuss some of the challenges of Personal Impact and help you to define the personal outcomes you're looking for

  • Communication Fundamentals

    We examine the communication process and provide you with communication tools for your mind, body, and voice

  • Emotional Intelligence

    We explore the impact of emotional intelligence in the workplace and invite you to assess your own levels

  • Voice

    We demonstrate the use of smart language choices and show how to use tone, energy and emphasis to achieve clarity of speech and delivery

  • Body Language

    Learn how to adopt a strong posture. Understand congruence, the effective use of gestures, and learn the importance of developing good eye contact

Learning outcomes

  • You're a confident communicator with anyone in any setting.
  • You have impactful interactions at work leading to greater understanding, collaboration and efficiency.
  • You understand yourself and have strategies for positive self-management.
  • You know how to use your voice and body language to communicate with confidence and clarity.
  • You have a justified self-belief and project an easy, attractive communication manner that gets your messages across successfully.

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